FAQ

Cancellation Policy: ​ Missed Dives: If you miss any dives due to weather or other circumstances, we will reschedule with priority status. If rescheduling isn't possible, you'll only be charged for the dives or activities you completed at regular prices, and the rest will be refunded. ​ Weather Policy: ​ Harbor Master Closures: When the Harbor Master closes the port for Ocean dives, due to weather conditions. If you are a certified diver we can take you to the Shore Diving instead, wh...

More than 2 Days Before Check-In: If you cancel more than 2 days before check-in and can't reschedule, you'll receive a 100% refund (less PayPal fees if applicable). 2 Days to 24 Hours Before Check-In: If you cancel between 2 days and 24 hours before check-in, please contact us by phone to discuss rescheduling. If rescheduling isn't possible, you'll receive a 50% refund (less PayPal fees if applicable). Less than 24 Hours Before Check-In: If you cancel less than 24 hours before check-in, no...